Storage of Madisonville — Privacy Policy 1000 Margaret Ct, Madisonville, KY 42431 (270) 821-3667 | storageofmadisonville.com Effective Date: June 9, 2026
At Storage of Madisonville, we are committed to protecting your privacy and ensuring that our website is accessible to all users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, including SMS messaging preferences.
Overview
At Storage of Madisonville, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect information gathered through our website (storageofmadisonville.com). By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit or interact with our website, we may collect the following:
Personal information: Your name, email address, phone number, billing address, and any other information you provide when you contact us, reserve a unit, or fill out forms on our website.
Rental and reservation data: Details about your storage needs, including unit size preference, desired move-in date, and any special requirements related to your storage rental.
Payment information: Payment details are processed securely by our third-party payment processor. We do not store your full payment card information on our servers.
Usage data: Information about how you access and use our website, including your IP address, browser type, and pages visited.
SMS messaging data: If you opt in to receive SMS messages, we will collect your mobile phone number and message content for the purpose of reservation confirmations, payment reminders, and account updates.
How We Use Your Information
We use the information we collect to:
- Process and confirm storage unit reservations and rentals.
- Communicate with you regarding your account, payment due dates, access updates, and other relevant communications via SMS and email.
- Improve our website and services based on usage patterns and customer feedback.
- Comply with legal obligations and protect our rights.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Children Under the Age of 13
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.
SMS Messaging
By providing your mobile phone number and opting in, you consent to receive SMS messages from Storage of Madisonville related to your storage account, reservation confirmations, payment reminders, and other relevant communications.
Opting out: Reply STOP to any message to unsubscribe at any time. Help: Reply HELP for assistance or contact us at (270) 821-3667. Message frequency: Varies based on your account activity and interactions with us. Rates: Message and data rates may apply depending on your carrier and plan. Consent is not required as a condition of renting a storage unit.
Accessibility
We strive to ensure that our website is accessible to all users, including those with disabilities. If you encounter any issues accessing our content or services, please contact us at (270) 821-3667. We are committed to providing assistance and resolving any accessibility concerns.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information only with:
Service providers: Third-party vendors who assist us in operating our website, processing payments, and delivering communications, including SMS messaging services, under confidentiality obligations. Legal authorities: When required to comply with legal obligations or to protect the rights, property, or safety of our business or others.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access your personal information. The right to request correction of inaccurate information. The right to request deletion of your personal information. The right to opt out of SMS or email communications at any time.
To exercise these rights, please contact us at (270) 821-3667.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page will reflect the most recent revision. Your continued use of our website after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Storage of Madisonville 1000 Margaret Ct Madisonville, KY 42431 (270) 821-3667 storageofmadisonville.com
Thank you for choosing Storage of Madisonville. Your trust is important to us, and we are committed to protecting your privacy.
